Privacy Policy

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Last Updated: 12.03.2026

1. Our Commitment to Your Privacy -

At Ameluna Soul, we honour the trust you place in us when you share your personal information. Just as our healing work is held in a safe and respectful space, we aim to treat your personal information with the same care and integrity.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, book services, or interact with us.

We handle personal information in accordance with the **Privacy Act 1988 (Australia) and the **Australian Privacy Principles administered by the **Office of the Australian Information Commissioner.

By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.

2. The Information We Collect -

We only collect personal information that is reasonably necessary to provide our services and operate our website.

This may include:

Personal Details:

• Name

• Email address

• Phone number

Booking Information:

• Appointment dates and times

• Information you voluntarily share when booking or attending a session

Session Information:

During Psychic Readings, Reiki Sessions or Sound Journeys, you may choose to share personal or spiritual experiences. This information is treated with care and confidentiality.

Payment Information:

Payments may be processed through secure third-party payment platforms. Ameluna Soul does not store full credit card details.

Website Information:

When you visit our website, we may automatically collect certain information such as:

• IP address

• Browser type

• Device information

• Website interaction data through cookies or analytics tools

3. How We Collect Information -

We collect personal information in a number of ways, including when you:

• Book a Psychic Reading, Reiki Session or Sound Journey

• Register for Events, Workshops or Sound Journeys

• Contact us via email, website forms or social media

• Subscribe to updates or newsletters

• Visit or interact with our website

Where possible, we collect personal information directly from you.

4. How Your Information Is Used -

Your information may be used to:

• Provide Psychic Reading, Reiki Session or Sound Journey services

• Manage bookings, appointments and events

• Communicate about your sessions

• Process payments

• Respond to enquiries

• Improve our services and website experience

• Send newsletters or event announcements if you have opted in

We will only use your information for purposes related to our services unless you provide consent otherwise.

5. Disclosure of Personal Information -

In some cases, we may share limited personal information with trusted service providers to operate our business, such as:

• Online booking platforms

• Payment processing providers

• Website hosting services

• Email marketing platforms

• IT support services

These providers are only given the information necessary to perform their services and are expected to protect your information.

We will never sell or rent your personal information.

We may disclose personal information if required to do so by law.

6. Cookies and Website Analytics -

Our website may use cookies or analytics tools to help us understand how visitors use our website and to improve the user experience.

Cookies may collect information such as:

• Pages visited

• Time spent on the website

• General website activity

You may disable cookies through your browser settings, though some parts of the website may not function as intended.

7. Storage and Protection of Information -

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Security measures may include:

• Password-protected systems

• Secure payment platforms

• Restricted access to personal information

While we take care to protect your information, no online transmission can be guaranteed to be completely secure.

8. Accessing or Updating Your Information -

You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.

To request access or corrections, please contact us using the details below.

9. External Websites -

Our website may contain links to external websites. Amelia Soul is not responsible for the privacy practices of those third-party websites.

We recommend reviewing their privacy policies before providing personal information.

10. Changes to This Policy -

We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements.

The latest version will always be available on our website.

11. Contact Information -

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Amelia:

Email: admin@amelunasoul.com

If you believe your privacy rights have been breached, you may contact the **Office of the Australian Information Commissioner.